{"id":1378,"date":"2025-04-06T15:08:01","date_gmt":"2025-04-06T15:08:01","guid":{"rendered":"https:\/\/traser.ro\/?page_id=1378"},"modified":"2025-04-06T15:12:14","modified_gmt":"2025-04-06T15:12:14","slug":"informatii-livrare","status":"publish","type":"page","link":"https:\/\/www.traser.ro\/en\/info-book\/","title":{"rendered":"Delivery information"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1378\" class=\"elementor elementor-1378\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc1c47b e-flex e-con-boxed e-con e-parent\" data-id=\"fc1c47b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-685c1cd elementor-widget elementor-widget-heading\" data-id=\"685c1cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab4b7af elementor-widget elementor-widget-text-editor\" data-id=\"ab4b7af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"146\" data-end=\"602\"><strong data-start=\"146\" data-end=\"179\">RAVICA TRADE &amp; MANAGEMENT SRL<\/strong> is committed to excellence and complete customer satisfaction. <strong data-start=\"251\" data-end=\"277\"><a class=\"\" href=\"https:\/\/www.traser.ro\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"253\" data-end=\"275\">https:\/\/www.traser.ro\/<\/a><\/strong> proudly offers delivery services. Rest assured that we do our best to deliver your order as quickly as possible. Please take into account any public holidays that may affect delivery times. <strong data-start=\"489\" data-end=\"515\"><a class=\"\" href=\"https:\/\/www.traser.ro\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"491\" data-end=\"513\">https:\/\/www.traser.ro\/<\/a><\/strong> also offers the possibility of <strong data-start=\"542\" data-end=\"569\">same-day dispatch<\/strong> for products in stock.<\/p><h3 class=\"\" data-start=\"604\" data-end=\"628\">1. DELIVERY METHOD<\/h3><p class=\"\" data-start=\"630\" data-end=\"794\">All orders will be delivered within Romania by fast courier services - <strong data-start=\"718\" data-end=\"735\">Online shopping<\/strong>. You can track the status of your order from your account.<\/p><h3 class=\"\" data-start=\"796\" data-end=\"820\">2. DELIVERY TIME<\/h3><p class=\"\" data-start=\"822\" data-end=\"1500\">All orders for products in <strong data-start=\"862\" data-end=\"873\">in stock<\/strong> are processed and shipped in <strong data-start=\"905\" data-end=\"929\">4-10 working days<\/strong>. For products marked as <strong data-start=\"959\" data-end=\"973\">pre-order<\/strong>, delivery will be made within <strong data-start=\"1008\" data-end=\"1034\">up to 7-10 weeks<\/strong>, depending on the country of origin. Orders are not dispatched or delivered on weekends or public holidays. In case of high order volume, deliveries may be slightly delayed. Please consider additional transportation times. If there will be a significant delay, you will be contacted by e-mail. If you wish to check estimated delivery times, we encourage you to contact us using the methods available on the website.<\/p><h3 class=\"\" data-start=\"1502\" data-end=\"1534\">3. ADDRESS RESPONSIBILITY<\/h3><p class=\"\" data-start=\"1536\" data-end=\"1857\">It is the customer's responsibility to ensure that the delivery address entered is correct. We do our best to process and dispatch orders as quickly as possible, so there is a very short window of time in which changes can be made. Please contact us <strong data-start=\"1808\" data-end=\"1819\">immediately<\/strong> if you entered an incorrect address.<\/p><h3 class=\"\" data-start=\"1859\" data-end=\"1893\">4. UNDELIVERABLE ORDERS<\/h3><p class=\"\" data-start=\"1895\" data-end=\"2045\">Orders returned to us as undelivered due to incorrect information may be subject to a <strong data-start=\"1999\" data-end=\"2020\">restocking fee<\/strong>, set by us.<\/p><h3 class=\"\" data-start=\"2047\" data-end=\"2080\">5. LOST OR STOLEN PARCELS<\/h3><p class=\"\" data-start=\"2082\" data-end=\"2331\"><strong data-start=\"2082\" data-end=\"2108\"><a class=\"\" href=\"https:\/\/www.traser.ro\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"2084\" data-end=\"2106\">https:\/\/www.traser.ro\/<\/a><\/strong> accepts no responsibility for lost or stolen parcels. If tracking information indicates that the package was delivered to your address but you have not received it, please contact <strong data-start=\"2307\" data-end=\"2330\">local authorities<\/strong>.<\/p><h3 class=\"\" data-start=\"2333\" data-end=\"2365\">6. DEADLINE FOR RETURN<\/h3><p class=\"\" data-start=\"2367\" data-end=\"2557\">You have the right to return ordered products within <strong data-start=\"2427\" data-end=\"2453\">14 calendar days<\/strong> of their receipt. Products must be returned <strong data-start=\"2507\" data-end=\"2556\">sealed, unused and in original packaging<\/strong>.<\/p><h3 class=\"\" data-start=\"2559\" data-end=\"2591\">7. PRODUCTS OUT OF STOCK<\/h3><p class=\"\" data-start=\"2593\" data-end=\"2756\">If certain products are out of stock, <strong data-start=\"2655\" data-end=\"2681\"><a class=\"\" href=\"https:\/\/www.traser.ro\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"2657\" data-end=\"2679\">https:\/\/www.traser.ro\/<\/a><\/strong> will wait for all products to be in stock before shipping your order.<\/p><h3 class=\"\" data-start=\"2758\" data-end=\"2791\">8. IMPORT DUTIES AND TAXES<\/h3><p class=\"\" data-start=\"2793\" data-end=\"3021\">For orders placed from <strong data-start=\"2826\" data-end=\"2852\"><a class=\"\" href=\"https:\/\/www.traser.ro\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"2828\" data-end=\"2850\">https:\/\/www.traser.ro\/<\/a><\/strong>, <strong data-start=\"2854\" data-end=\"2883\">the customer is responsible<\/strong> for payment of customs duties and other taxes upon arrival of the parcel in the country of destination (for deliveries outside Romania).<\/p><h3 class=\"\" data-start=\"3023\" data-end=\"3050\">9. POLICY ACCEPTANCE<\/h3><p class=\"\" data-start=\"3052\" data-end=\"3170\">By visiting the website and placing an order, <strong data-start=\"3103\" data-end=\"3170\">you voluntarily accept the terms of this Delivery Policy.<\/strong><\/p><h3 class=\"\" data-start=\"3172\" data-end=\"3201\">10. CONTACT INFORMATION<\/h3><p class=\"\" data-start=\"3203\" data-end=\"3268\">For any questions or comments, please contact us:<\/p><p class=\"\" data-start=\"3270\" data-end=\"3328\">\ud83d\udce7 <strong data-start=\"3273\" data-end=\"3282\">Email<\/strong> - <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3285\" data-end=\"3328\">office@traser.ro<\/a><\/p><hr class=\"\" data-start=\"3330\" data-end=\"3333\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Informa\u021bii livrare RAVICA TRADE &amp; MANAGEMENT SRL se angajeaz\u0103 s\u0103 ofere excelen\u021b\u0103 \u0219i satisfac\u021bie deplin\u0103 clien\u021bilor s\u0103i. https:\/\/www.traser.ro\/ ofer\u0103 cu m\u00e2ndrie servicii de livrare. Fi\u021bi siguri c\u0103 facem tot posibilul pentru a v\u0103 livra comanda c\u00e2t mai rapid. V\u0103 rug\u0103m s\u0103 lua\u021bi \u00een considerare eventualele s\u0103rb\u0103tori legale care pot afecta timpii de livrare. https:\/\/www.traser.ro\/ ofer\u0103 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1378","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/pages\/1378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/comments?post=1378"}],"version-history":[{"count":4,"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/pages\/1378\/revisions"}],"predecessor-version":[{"id":1382,"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/pages\/1378\/revisions\/1382"}],"wp:attachment":[{"href":"https:\/\/www.traser.ro\/en\/wp-json\/wp\/v2\/media?parent=1378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}